How we use your information
We, Farpoint Developments Ltd trading as TechBenefits, are committed to protecting and respecting your privacy and dealing with your personal information in a fair and transparent way.
This document explains:
- Who we are
- The information we collect
- How we use your information
- Who we share your information with
- How we store your information
- How long we will keep your information for
- Accessing your information
Please read the following information carefully to understand our approach to your personal information.
1. Who we are
We are Farpoint Developments Limited trading as “TechBenefits”, whose registered office address is at:
The Old Red House Bakery
90C Walcot Street
Bath, BA1 5BG
Tel: 01225 460678
2. The information we collect:
When you join our scheme we collect the following information about you:
- First name
- Last name
- Home address
- Work address
- Email address
- Telephone number
- And, any additional information about you that your employer has asked us to collect on their behalf in order to process your order more efficiently, e.g., payroll number
- Your choice of equipment
We will collect the information directly from you via our portal.
Additional Information we may collect from you
- Information that you provide by completing forms on our website www.techbenefits.co.uk (“our site”). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
- Information you give us when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site and the resources that you access.
3. How we use your information
We use this information to administer the scheme on behalf of your employer, to ensure you receive the equipment you order, to provide you with customer support, and to provide you with information and advice on our products and services.
4. Who we share your information with
We share your information, on a confidential basis, with the following third parties;
Your employer, so that we can administer the Scheme on their behalf and for your benefit;
The IT equipment supplier who will process and dispatch your order;
The courier company assigned to carry out deliveries and returns;
Our professional advisors for the purpose of providing us with professional advice or services in connection with our obligations or operations;
To our fulfilment partners in the event that we engage them to act on our behalf to fulfil all or any part of our obligations to you or your employer and/or to process your personal information on our behalf;
in the event that we sell any business or assets, in which case we may disclose your personal information to the prospective buyer of such business or assets;
if we are under a duty to disclose or share your personal information in order to comply with any legal obligation;
We may also disclose your personal information to any member of our group for the following purposes:
To process your information for the purposes of fulfilling your orders or dealing with your enquiries or correspondence on our behalf, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
So they can notify you on our behalf (if you are happy that we do so) about other services they can offer you which are likely to be of interest or enhance your computing experience (e.g., technology related offers).
5. How we store your information
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We will use appropriate technical and organisational measures to keep your information safe.
The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), in which case we will make sure that your privacy rights are protected as required by the Data Protection Act.
6. How long we will keep your personal information for
We will keep your personal information for the duration of our relationship with you plus a suitable period in case of any subsequent questions or disputes.
Unless you tell us not to, we assume we have permission to tell you about our products and services that we think may be of interest. We may do this by email or post. If you don’t want us to send you any marketing materials you can tell us in one of the following ways;
by clicking once on the unsubscribe link contained in our Newsletter and non-essential email communications. You will be directed to a Marketing Preference Centre where you can unsubscribe from all marketing communications or, if you so choose, tailor the communications you receive from us according to your needs.
by contacting us at firstname.lastname@example.org
By writing to us at our registered/correspondance office
By phoning us on 01225 460678
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
8. Accessing your information
If you want to know what information we hold about you, please contact us at the address . Any request for information will be subject to a fee of £10 towards the cost of providing that information. If any information you have provided to us needs correcting or amending, please contact us by writing to us by post or by email using the contact details below.. We may have to contact you to verify the authenticity of any communications received by us that indicate they have been sent by you.
10. Cookies Policy
Cookies are very small text files that are stored on your computer when you visit some websites.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
The following is strictly necessary in the operation of our website.
This Website Will:
Remember what is in your shopping basket
Remember where you are in the order process
Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
This Website Will:
Offer Live Chat Support (If available)
Track the pages you visits via Google Analytics
This Website Will:
Allow you to share pages with social networks such as Facebook (If available)
Allow you to share pages via Add This (If available)
This website will not
Share any personal information with third parties.